Last Updated: [31/05/2024]

Introduction

London EICR Certificates Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website (www.londoneicrcertificates.co.uk), use our services, or otherwise interact with us.

1. Information We Collect

We may collect and process the following data about you:

1.1 Personal Information: This includes your name, address, email address, phone number, and any other information you provide by filling in forms on our website, contacting us via phone or email, or during the provision of our services.

1.2 Technical Information: This includes information about your visit to our website, including the full Uniform Resource Locators (URL), Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

1.3 Usage Data: Information about how you use our website, products, and services.

1.4 Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

2.1 To Provide Our Services: To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services that you request from us.

2.2 To Improve Our Website and Services: To ensure that content from our site is presented in the most effective manner for you and for your computer and to improve our services.

2.3 To Communicate with You: To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.

2.4 For Marketing Purposes: To provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following circumstances:

3.1 Service Providers: We may employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service.

3.2 Legal Requirements: We will disclose your personal information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our website and services.

4. Security of Your Information

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

5.1 Access: You have the right to request a copy of the information we hold about you.

5.2 Rectification: You have the right to correct any inaccuracies in the information we hold about you.

5.3 Erasure: You have the right to request the deletion of your personal data under certain circumstances.

5.4 Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.

5.5 Data Portability: You have the right to request the transfer of your personal data to another party.

5.6 Objection: You have the right to object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at [email address].

6. Changes to Our Privacy Policy

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We will notify you of any changes by posting the new privacy policy on our website.

7. Contact Us

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email at [email protected] or by post to:

London EICR Certificates London Ltd

EC1V 2NX ,128 City Road

London, UK