EICR Certificate

London EICR Certificates Logo
Phone Number

0203 811 8331

Send Your Mail

office@londoneicrcertificates.co.uk

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Privacy Policy Last Updated: 11/06/2025

1. Introduction

This website (www.londoneicrcertificates.co.uk) is owned and operated by Codeex Maintenance Ltd (“we”, “our”, “us”), registered in England and Wales under company number 12777967, with registered address:
128 City Road, London, EC1V 2NX, UK.

London EICR Certificates is a marketing and trading name used by Codeex Maintenance Ltd to promote our electrical inspection and certification services. All services are provided, invoiced, and legally contracted under Codeex Maintenance Ltd.

We are committed to protecting your privacy and handling your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following information about you:

2.1 Personal Information:

  • Name

  • Address

  • Email address

  • Telephone number

  • Details you provide when booking a service, filling in an online form, or contacting us directly

2.2 Technical Information:

  • IP address

  • Browser type and version

  • Time zone setting

  • Device and operating system details

  • Pages visited and navigation data

2.3 Usage Data:

  • How you use our website and services

  • Booking history and service preferences

2.4 Marketing and Communication Preferences:

  • Your opt-in or opt-out choices for receiving marketing communications from us

3. How We Use Your Information

We use your data for the following purposes:

  • Service Delivery – To arrange and manage EICR inspections, issue reports, and process payments.

  • Customer Communication – To send appointment confirmations, updates, and service reminders.

  • Legal Compliance – To meet regulatory and accounting obligations.

  • Website Improvements – To analyse usage data and improve site functionality.

  • Marketing – To send relevant offers and updates where you have not opted out.

4. Sharing Your Information

We do not sell or rent your personal data. We only share it when necessary to provide our services or meet legal requirements:

4.1 Subcontractors
For certain services, including Electrical Installation Condition Reports (EICRs), we may engage vetted, NICEIC-registered subcontractors to carry out inspections on our behalf.

These subcontractors are given only the minimum personal details necessary to complete the work (such as your name, address, and contact number). They are contractually required to use your information solely for the purpose of completing your inspection and must comply with UK GDPR.

Codeex Maintenance Ltd remains the “data controller” at all times, meaning we are responsible for ensuring your data is handled securely and lawfully.

4.2 Service Providers
We may share your information with third-party service providers who assist us with:

  • IT support and hosting

  • Email and communication tools

  • Payment processing

  • Accounting and compliance services

4.3 Legal Requirements
We may disclose your personal information if required by law or in response to lawful requests from public authorities.

5. Data Security

We take appropriate technical and organisational measures to safeguard your personal data against loss, misuse, or unauthorised access.

6. Data Retention

We keep your data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (for example, retaining invoices for HMRC purposes).

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data in certain circumstances

  • Restrict or object to how your data is processed

  • Request data portability

  • Withdraw consent to marketing communications at any time

To exercise these rights, email office@londoneicrcertificates.co.uk.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated “Last Updated” date.

9. Contact Us

Codeex Maintenance Ltd
Trading as London EICR Certificates
128 City Road, London, EC1V 2NX, UK
Email:mail@codeex.co.uk