Estate and letting agents
Is this a let, a sale, a condition report, or a booking?
An estate or letting agent enquiry is about which question is being asked: a let, a sale, a general condition report, or a booking.
Reviewed 7 October 2026 by George Opsenica (Director, Codeex Maintenance Ltd). General guidance, not a reading of your own report and not legal advice.
What each reviewer checked
- George Opsenica: Owner presentation of this current page. Review of the current operating-practice sentences. The page is distinct enough as the estate-agent sales versus lettings EICR handoff. The three GENERAL editorial boundaries are accepted. This is not a technical electrical review and it is not legal advice..
Four different questions
If the question is a rental, use the letting-agent instruction page. That page is for addresses, access and who should receive the report, not for a sale.
If the question is a sale or exchange, say that the inspection is being asked for as information for the transaction.
This page does not say an EICR is required because a property is being sold.
If the question is the condition of the installation, treat it as an inspection request and identify why the report is being requested.
If you are ready to book, send the address, the type of premises, and whether access is arranged.
Let
If the question is a rental, use the letting-agent instruction page. That page is for addresses, access and who should receive the report, not for a sale.
Sale
If the question is a sale or exchange, say that the inspection is being asked for as information for the transaction.
Condition
If the question is the condition of the installation, treat it as an inspection request and identify why the report is being requested.
Booking
If you are ready to book, send the address, the type of premises, and whether access is arranged.
What this page will not do
This page does not state a legal duty that applies to estate agents as a group.
This page does not promise priority attendance, a same-day certificate, or a guaranteed turnaround.
This page does not give legal advice.
Where to send the enquiry
Send which of those four questions you are asking, then use the letting-agent page, the testing enquiry, or the booking form.
Related pages
Name the question before you book.
Name whether this is a let, a sale, a general condition request, or a booking, and state why the report is being requested.
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