Insurer requests
What should you send when an insurer asks for electrical papers?
If an insurer, a broker or a policy process asks for electrical papers, first find out which document they want. Ask the insurer or broker to confirm the policy requirements.
Reviewed 7 October 2026 by Michael (Technical Supervisor) and George Opsenica (Director, Codeex Maintenance Ltd). General guidance, not a reading of your own report and not legal advice.
Review details
- Michael: electrical guidance within the recorded review scope.
- George Opsenica: service information and presentation.
Find out which document is wanted
Ask whether they want a condition report, a later repair certificate, or something else. Do not guess.
Insurer requirements vary; check the request and your policy.
Use the insurer’s written request and policy wording to confirm what is required.
Which document
Ask whether they want a condition report, a later repair certificate, or something else. Do not guess.
What you hold
If you already hold a report, send that report as it is, including its limitations. Do not edit it.
A new inspection
A new inspection describes the installation on the new inspection date. It does not reconstruct an earlier day.
What this page will not do
If you already hold a report, send that report as it is, including its limitations. Do not edit it.
A new inspection describes the installation on the new inspection date. It does not reconstruct an earlier day.
What an EICR can and cannot say after a loss is a different page.
An EICR records electrical condition. Cover and claim decisions depend on the policy and the insurer’s assessment.
Ask a qualified legal or insurance adviser about your policy or claim.
Where the request goes next
If you need the installation inspected, use the testing enquiry and say that an insurer or broker asked for papers.
Related pages
Ask which document is wanted.
Ask which document is wanted, send only what you hold, and do not treat an insurer request as a claim decision.
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