EICR Certificate
2 February 2026

One of the most common questions customers ask after an Electrical Installation Condition Report (EICR) inspection is:
“Why do I need two visits?”
or
“Why wasn’t everything fixed while you were already there?”
This is a completely fair question. From a customer’s point of view, it can feel more convenient to have everything done in one go. However, EICR inspections are designed to follow a structured, professional, and legally recognised process, and that process usually requires two separate visits.
In this guide, we explain why two visits are needed, what happens during each visit, and why this approach is actually safer, fairer, and better for you as the customer.
An EICR (Electrical Installation Condition Report) is a formal inspection and testing process. Its purpose is to assess the safety and condition of a property’s fixed electrical installation at a specific moment in time.
An EICR is not a repair appointment.
During the first visit, the engineer’s role is to:
Inspect the electrical installation
Test circuits, earthing, and bonding
Identify safety issues or deterioration
Record everything accurately in a written report
This visit is about observation, testing, and documentation only.
You can see what is included in an inspection here:
👉 https://londoneicrcertificates.co.uk/eicr-services/
At this stage, the engineer must remain neutral and impartial. They are assessing the installation, not fixing it.
Once testing is complete, the engineer prepares the EICR report.
This report:
Records test results
Lists observations
Assigns official codes (C1, C2, C3, FI)
Forms the legal basis for any remedial work
The report must reflect the original condition of the installation.
If repairs were carried out during the inspection:
Test results could change mid-process
The report would no longer be accurate
Compliance and legal clarity could be compromised
That’s why repairs are not started before the report is issued.
If you’d like to understand report codes in more detail, see:
👉 https://londoneicrcertificates.co.uk/how-to-read-an-eicr-report-and-ensure-electrical-safety-in-london/
Now let’s address the key question directly.
This separation exists for very important reasons.
During the inspection visit, the engineer is focused on:
Testing safely and accurately
Recording findings
Making sure nothing is missed
They are not deciding:
What materials to use
How long repairs will take
Whether alternative solutions exist
Those decisions come after the report is reviewed.
Trying to inspect, decide, and repair at the same time often leads to rushed judgments and incomplete solutions.
Once the EICR report is issued, remedial work is quoted separately.
This is important because it gives customers:
A clear breakdown of required work
Transparent pricing
Time to review and ask questions
Control over whether and when to proceed
No remedial work should begin until the customer has explicitly approved the quote.
You can see how remedial work is handled here:
👉 https://londoneicrcertificates.co.uk/remedial-work-for-failed-eicr-certificates/
This protects customers from:
Surprise costs
Pressure selling
Work being done without consent
Most remedial work requires specific materials, such as:
RCDs or RCBOs
Consumer unit components
Bonding conductors
New cabling or accessories
These cannot always be predicted before the inspection.
The second visit allows the engineer to:
Order the correct materials
Bring the right equipment
Allocate sufficient time
This results in proper, permanent repairs, not temporary fixes.
Remedial work often requires:
Power shutdowns
Tenant or business access
Out-of-hours scheduling
Risk assessments
Trying to do this immediately during an inspection is often unsafe or impractical.
The second visit allows everything to be planned properly and carried out safely.
In many professional companies, different engineers handle different stages.
Inspects and tests
Produces an impartial report
Does not carry out repairs during inspection
Completes approved repair work
Installs new equipment
Carries out upgrades or modifications
Certifies completed remedial work
This separation:
Avoids conflicts of interest
Protects report integrity
Maintains professional standards
It’s a sign of a proper compliance process, not inefficiency.
Issue found: No RCD protection (C2)
Why two visits were needed:
The inspection engineer completed testing and issued the report. A second visit was required to install the correct protective device with proper planning and materials.
Result:
Clear report, approved quote, compliant installation.
Related service:
👉 https://londoneicrcertificates.co.uk/eicr-certificates-for-landlords-in-london/
Issue found: Bonding and labelling faults
Why two visits were needed:
The inspection identified issues, but remedial work required business approval and scheduled access to avoid disruption.
Result:
No downtime, planned repairs, full compliance.
Related service:
👉 https://londoneicrcertificates.co.uk/commercial-eicr-certificates-in-london/
Issue found: Earthing upgrade required
Why two visits were needed:
The solicitor needed a clear report first. Repairs were completed after negotiations and ownership transfer.
Result:
Smooth transaction and documented compliance.
Related service:
👉 https://londoneicrcertificates.co.uk/eicr-certificates-for-homeowners-in-london/
If a C1 – Danger Present issue is found, the engineer will take immediate action to make the installation safe.
This may include isolating circuits or removing immediate danger.
This is about safety, not full remedial upgrades.
Think of an EICR like an MOT test:
The MOT identifies problems
Repairs come later, once you know what failed
Electrical safety works the same way.
Find answers to common questions about EICR certificates and electrical safety inspections in London. Visit our FAQ page on EICRcertificates.com for more information.
